Tutor Onboarding

Step-by-Step Guide to Becoming a Tutor with Tutor Lim.


Teach, Enjoy and Make A Difference.

 

 

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Life is a Journey. Discover how to become a tutor with Tutor Lim and navigate our onboarding process.

If you have recently passed your Trial, please click here to learn what to expect in your Tutor Onboarding call. 👩🏼‍🏫👨🏻‍🏫

 



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STEP 1

imageEvery candidate has to apply through our job portal at Tutor Lim.

When your application drops into the queue. our technical service officers will review your profile against the list of roles opening.

Find active roles by joining our social media channels.

Or read our Tutor FAQs here.

 

STEP 2

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Upon a suitable match, our technical service officers will get in touch with you.

This communication may come in the form of emails, phone calls or text messages.

video call interview will be conducted. To qualify as a tutor, every candidate will be assessed against the role or tutoring subject, he/she has applied for. There are two rounds of interviews:

  1. Behavioural interview
  2. Technical interview

 

STEP 3

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Once the first round (behavioural) interview is completed. Assessment will be conducted by our technical officers, and assessment will be judged based on the criteria below:

  1. Availability
  2. Suitability
  3. Skills and Experience

Student briefs will be shared with the potential candidates. See the example student brief template here.*

*Student Briefs — a form of communication to share student background, school or university and specific challenges faced and/ or highlighted by our students. 

STEP 4

imageUpon acceptance of the sent student brief, a technical interview will be scheduled.

The new candidates will be tested based on questions shared via the student brief. This scenario is similar to a mock tutorial lesson - with our technical officers sitting in as a student.

The technical interview may be conducted over the phone, via video call or in person.

 

STEP 5

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Once the technical interview is completed and passed by the candidate. Intro email, containing student details, will be shared with the candidate.

See the example intro email template here.*

New candidates will study the template and proceed with a trial lesson* as part of onboarding.

Post-trial, both students and tutors will be asked to provide feedback.

To see the tutor feedback template, click here.

*Intro Emails — an exchange of student contact details with the tutor. A template email for an introduction to be done by the tutor to our students. Introduction emails normally lead to placeholder discussion on scheduling details.

 

STEP 6

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Upon positive feedback from your student, the tutor will be considered as “Qualify” and a full onboarding pack will be shared! 🥳


Onboarding pack*
 includes:

  • Nominate Payroll details
  • Community of Practice guide
  • How-to Create your Tutor Lim Profile
  • Welcome email to Teachworks

 

Note: As part of the onboarding process, there will be a Tutor Onboarding call where new tutors will learn about Tutor Lim's processes, policies, and tools, including:

* Action Required: It is important to note that newly qualified tutors are expected to complete the onboarding pack within 3 business days, otherwise the application may be forfeit. 

What happens if you don’t qualify? Read Tutor FAQs here.

 

STEP 7

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Once action items on your onboarding pack are ticked off, you are an official part of us!
Couple of things to get you started:

 


 

Below are Commonly Asked Questions

 

How does payroll work?

All tutoring events and duration are recorded via Teachworks. Total hours and wages will be automatically calculated.

 

How do I get paid? and how frequently do I get paid?

Every tutoring hour you conduct will be recorded in our system. At Tutor Lim, payroll is released every fortnight. At the start of the week, after the closure of the previous fortnight. Timesheet closure usually happens on Wednesday/ Thursday. Tutors will get paid on the following Monday/ Tuesday.

 

What type of employment am I under?

It varies for all tutors. By default, you will be engaged under casual employment. Under casual employment, all tutors are classified as 'independent contractors' rather than 'employees'. For part-time or full-time employment, information will be shared during onboarding and tutors will be advised accordingly by our staff members. Employment type depends on how active you are within the organisation.

 

If I am put on trial, do I still get paid for my first lesson?

Yes! As long as you passed your trial session, the hours conducted will be included in the first time payroll.

 

How do I qualify as a tutor?

To qualify as a tutor, you will have to go through all onboarding steps.

 

What if I fail my first trial lesson?

If you fail your first trial lesson with your appointed student, you will not be accepted into the community. Depending on the scenario, you may be given a second opportunity (To evaluate case-to-case). The candidate who is unsuccessful in his/ her first trial usually fails to complete one (or more) of the following items.

  1. Fail to create rapport with the student.
  2. Fail to come prepared for the lesson.
  3. Fail to deliver the lesson or unable to answer any questions being asked by the student during the lesson.