Frequently Asked Questions (For Tutors)

Frequently Asked Questions about Tutor Lim Tutors.

All tutoring events and duration are recorded via Teachworks calendar. Total hours and wages will be automatically calculated.

Every tutoring hour you conduct will be recorded in our system. At Tutor Lim, payroll is released every fortnight. At the start of the week, after the closure of the previous fortnight. Timesheet closure usually happens on Wednesday/ Thursday. Tutors will get paid on the following Monday/ Tuesday. 

👉🏻 Check Tutor Payroll Calendar

It varies for all tutors. By default, you will be engaged under casual employment. Under casual employment, all tutors are classified as 'independent contractors' rather than 'employees'. For part-time or full-time employment, information will be shared during onboarding and tutors will be advised accordingly by our staff members. Employment type depends on how active you are within the organisation.

Yes! As long as you passed your trial session, the hours conducted will be included in the first-time payroll.

To qualify as a tutor, you will have to go through all Tutor Onboarding Steps.

If you fail your first trial lesson with your appointed student, you will not be accepted into the community. Depending on the scenario, you may be given a second opportunity (To be evaluated case-to-case). The candidate who is unsuccessful in his/ her first trial, usually fail to complete one (or more) of the following items:

1. Fail to create rapport with the student.
2. Fail to come prepared for the lesson. 
3. Fail to deliver the lesson or unable to answer any questions being asked by the student during the lesson.

 

This is for QUALIFIED tutors only!!

At Tutor Lim, we use Teachworks.

1. Open the Welcome email from Teachworks.
2. Click the link CONFIRM MY ACCOUNT.
3. Your username is your email address–set up a password.
4. Log into your new account at https://tutorlim.teachworks.com/accounts/login
5. If you accidentally deleted the welcome email or can’t find it, just let us know and we’ll send you another email.
6. For more information on Teachworks, please see our internal wiki: Introduction to Teachworks

 

This is for QUALIFIED tutors only.

1. You must give at least 24 hours’ notice to ensure that your account isn’t charged for a missed session.
2. Read our Communities of Practice operational guidelines for tutors.
3. Communicate directly with your student by using the phone number or email listed in your Teachworks account.
4. If more support is needed, you may contact us. Please indicate the first and last name of the student, the date and time of the session you need to cancel or reschedule, and the best way to reach you to discuss the change.
   
   

A  Student Brief is a form of communication to share student background, university and specific challenges faced/highlighted by our students.

 

An  Intro Email is an exchange of student contact details; a template for an introduction by the tutor (to student/s), as well as to place for scheduling details.

It’s first come, first serve! Student briefs are usually sent to multiple tutors who are aligned to task content — hand-picked by our technical officers. Once you received a student briefly, if you choose to accept the job, please do so at your earliest convenience to avoid any disappointment. The candidate who delays in responding back may find him/ herself losing tutoring opportunities. Usually within 1-4 hours the job will be taken.

 

Once you receive “intro email” communication from us, please make first contact with your student within 12 hours. For the candidate who fails to do so, the job will expire, and the task will get reallocated. 

 

Click here to read our Tutor testimonials and Google reviews.

 

Great! You can click the link below to get in touch with us today ... 

👉🏻 Join Tutor Lim