Learning Sessions Guidance

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These are the sessions you have with your private tutor on our learning platform. You and your tutor can:

• Scheduling lessons through Teachworks
• Learning with Lessonspace - real-time video and audio, and work through your learning program together using a virtual whiteboard.
• Advancing with on-demand courses with Skillate - additional lecture-type support, hands-on tutorial practise and mock exams with our tutors.

Learning sessions have a minimum commitment of an hour per lesson. You may choose to do up to 3 hours per lesson. Breakdown as below:

• 1 hour Tutoring
• 1.5 hours Tutoring
• 2 hours Tutoring
• 2.5 hours Tutoring
• 3 hours Tutoring

We only allow 30 minutes variance. For an example, if you have gone pass your lesson by 5 minutes, you may choose to complete the 30 minutes time slot or your next lesson will be deducted by 5 minutes

You schedule sessions with your tutor when you enrol in your learning program. You can also add, reschedule, pause or cancel sessions by:

1. Login into your Teachworks account.
2. Contact our Student Support team on +61 480 016 464 or hello@tutorlim.com.

We are available Mon-Fri 9am to 9pm, and Sat-Sun 9am to 6pm.

Yes. You can change your session times, as well as pause or cancel sessions, by:

1. Login into your Teachworks account.
2. Contact our Student Support team on +61 480 016 464 or hello@tutorlim.com.

We are available Mon-Fri 9am to 9pm, and Sat-Sun 9am to 6pm.

You’ll be able to reschedule your session free of charge if you do so at least 48 hours before it starts. Any sessions rescheduled with less than 48 hours’ notice will incur the full charge as outlined on our Service Fees page.

As long as you give us at least 48 hours’ notice, we won’t charge you for missing a session. Any sessions missed with less than 48 hours notice will incur the full charge as outlined on our Service Fees page.